Himachal homestay owner shares damage, sparking debate on tourist resp. & etiquette.

[Atharv]

[Farhan]

We need a system like eBay where feedback works both ways.

[Usha]

It's debatable. If they had kids with them, they might be furious; otherwise, mature responsible people are destroying the property. They should have the contact details and can be reached for damage compensation.

[Ujjwal]

Indian tourists can be the worst; I know because I used to work in the tourism industry.

[Indrajit]

She's in the hospitality business. Why keep complaining when she's earning revenue? The guests are paying for it. Do we see Marriott or Taj making such videos? What a sad host.

[Radhika]

Tell her: Please accommodate everyone in the room, set up a minimal arrangement, provide facilities and charge a bit more. Have guests sign a document at each new entry, and charge them if any fan or other item gets broken. Include that clause, ask them to read it, and take an advance that you can refund later. You need to be strict about some things and lenient about others. Consider hiring a helper or a volunteer.

[Bhavya]

Airbnb has that.

[Rupali]

It's an absolute failure of civic sense! That's why Airbnb exists - hosts can review guests, and other hosts can decide to accept or decline a stay request based on those reviews.

[Priya]

Airbnb has a feature where you can give feedback to guests and others can see it too.

[Asha]

People who cause such damage are real a$$holes. Unfortunately, many Indian tourists behave like that.

[Komal]

People in the hospitality industry will agree. They often don't give ratings when they're satisfied, but a single small glitch by the host can cause a lot of trouble. Indian customers can be the worst kind. The 'customer is god' mindset doesn't work for us Indians; we start treating others like slaves once we pay them. We forget that we're paying for a service, not owning a slave.