iPhone 13 battery replaced free

[Mohit]

A few days ago my iPhone 13 battery swelled up and I thought I'd have to buy a new one. While checking the replacement cost I saw several Reddit posts saying Apple was giving iPhone 13 batteries for free.

To check, I visited the F1 Service Centre – they said there was no such scheme. Then I went to iDestiny, same answer. Feeling a bit annoyed I called Apple customer care. They talked to the service centre staff and got my phone accepted.

I dropped it off on 10 April and got it back on 21 April. I only paid a service charge of ₹1500 and the battery itself was free.

If your iPhone has a swollen battery, definitely get it checked.

P.S. My phone was out of warranty.

[Murali]

That's why getting a premium phone from a premium brand like Apple feels safer. My mom's Honor Play had a swollen battery back in 2019 and I replaced it at a local shop for ₹900 – it still works fine.

I wouldn't take my Samsung S24U to a local store, though, and I'm not sure if Samsung would replace it for free if the same problem shows up.

[Madhuri]

Does this free‑replacement scheme also work for the iPhone 15 Pro?

[Harish]

It's only for iPhone 13 models.

[Pavithra]

Is a swollen battery a must‑have condition to get the free replacement?

[Ishaan]

Do you need Apple Care Plus or any other plan for this?

[Aryan]

I have a iPhone 13 Pro myself – can you tell me exactly how you managed the free replacement?

- Is there a specific condition they require?
- What did you say to the customer service rep on the call?
- Any reference or document you can share to show the agents?

My battery life is also poor now; it barely lasts half a day before I need to charge again.

P.S. My iPhone's battery isn't swollen.

[Hitesh]

There was a bad batch, so Apple offered free replacements for those. It's not a blanket policy for every model.

[Sohan]

₹1500 service charge – that's the catch.

[Chiranjit]

I think because a swollen battery is a safety risk, Apple prefers to replace it rather than risk an explosion or injury.

[Naman]

Can anyone confirm if Samsung offers a similar free‑replacement program for its flagship phones?