SCAM ALERT: MSI India ruined my ₹1Lakh QD-OLED monitor, faked CID claim, shipping ba

[Ronit]

UPDATE [April 8]: MSI just emailed me saying they won't accept the RMA, blaming the straight‑line scratch on "improper transport packing". Since when does a cardboard box come with a box cutter? Shipping damage usually cracks a screen, not leaves a surgical‑blade line.

They completely brushed aside the main issue – the peeling QD‑OLED film – and are now threatening to "permanently blacklist" my monitor if I reject the return and it gets damaged in transit. I've lodged a formal grievance with the National Consumer Helpline and I'm refusing the delivery. Stay away from MSI, folks. Their L3 team is giving a masterclass in scamming.

[Alok]

[Avni]

[Kunal]

I was about to buy an MSI monitor, but now I've changed my mind.

[Amit]

I also posted about this on Twitter.

[Amitabh]

I had a GTX 980 back in 2017 that started having fan problems. I sent it to MSI's service centre and when it came back it was dead. Since then I haven't bought anything from them. The service is just terrible here in India.

[Sohan]

I was going to buy an MSI monitor last year, but ended up with a Samsung instead. Dodged a bullet.

[Mohit]

When I bought a monitor last year, the shop assistant warned me not to buy MSI because their RMA process is rubbish.

[Tarun]

Bro, could you keep us posted? I've saved the post. I'm also looking at an OLED monitor and MSI models were on my radar.

[Dinesh]

MSI's after‑sales service is among the worst, right up there with Asus.

[Ravindra]

MSI also scammed me on a GPU repair. The trouble and money I lost fixing my GTX 970 was a nightmare – I wouldn't wish that on anyone. These guys are just unskilled looters.